Jul 13, 2024  
2020-2021 School of Graduate Studies Catalog 
2020-2021 School of Graduate Studies Catalog [ARCHIVED CATALOG]

ODS 812 - Service Sector Systems

3 Credit(s) This course explores the application of operations management to the design and management of service delivery systems. The case method is employed to identify potential uses of factory derived techniques as well as to identify the key issues in evaluation and implementing alternative equipment and processes. Various frameworks for classifying service systems will also be introduced.
Prerequisite: ODS 800 .