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Aug 31, 2024
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2015-2016 School of Graduate Studies Catalog [ARCHIVED CATALOG]
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ODS 812 - Service Sector Systems3 Credit(s) This course explores the application of operations management to the design and management of service delivery systems. The case method is employed to identify potential uses of factory derived techniques as well as to identify the key issues in evaluation and implementing alternative equipment and processes. Various frameworks for classifying service systems will also be introduced.
Prerequisite: ODS 800 .
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