MCO 366 Crisis and Conflict Communication

3 Credit(s) PGR

This course examines how to prevent conflict situations from developing into professional and personal crisis. Course concepts will include utilizing communication strategies to avoid full-blown crisis situations, planning for potential crisis, and public crisis management. Coursework will include assignments focusing on case studies of ethical communication during conflict and crisis, case studies of success and failure to navigate crisis situations, crisis communication plans, strategies to assess risk, and post-crisis assessment of communication. Not open to students who have received credit for MCO466 or COM466. Three lecture hours per week.